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Policies

At Semple Gooder we recognize the importance of developing sound policies and programs. These documents are reviewed and updated on a continual basis.

A complete copy of the following policies are available upon request:

  • COVID-19 Policy
  • Health & Safety Policy
  • Visitor’s Policy
  • Progressive Discipline Policy
  • Workplace Violence Policy
  • Workplace Harassment Policy
  • Return to Work Policy
  • Alcohol and Drug Policy
  • Fit for Duty Policy
  • Accessibility for Ontarians with Disabilities Act Policy
  • Corporate Health and Safety Rules Policy

Privacy Policy

  1. Data Collection & Use

We collect the following information necessary for core functionality and service delivery:

  • Account Information: Name, email address, phone number, and login credentials provided during account setup.
  • Device & Usage Data: Device model, operating system version, IP address, unique device identifiers, app crash logs, and diagnostic performance data.
  • App Usage Data: Interactions within the app to support navigation, process requests, and improve app performance.
  1. Data Sharing & Third-Party SDKs

We do not sell your personal data. We may share limited device and usage data with necessary service providers (such as hosting, application, and app performance analytics services) solely to operate, maintain, and support the user experience.

  1. Data Retention & Account / Data Deletion

We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by legal obligations.

You have the right to request access to, correction of, or deletion of your personal data and user account at any time:

  • To Request Account or Data Deletion: Send an email to [email protected] with your registered account details.
  • Requests will be processed and fulfilled within 30 days of receipt, subject to any required legal or regulatory retention obligations.